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Help centre

Answers to common questions about your Intermails account.

I forgot my password

Use "Forgot password?" on the sign-in form. We will send a reset link to your recovery email or phone number.

How do I set up Intermails in another mail app?

Use IMAP server imap.intermails.com (port 993, SSL) and SMTP server smtp.intermails.com (port 587, STARTTLS). Your username is your full email address.

How do I turn on two-step verification?

Open Settings → Security and follow the steps to link an authenticator app.

Why did a message land in Spam?

Our filter looks at sender reputation and content. Mark a message as "Not spam" to teach the filter.

How much storage do I have?

Free accounts include 15 GB. You can see current usage at the bottom of the inbox.

How do I delete my account?

Go to Settings → Account → Delete account. Deleted accounts cannot be restored.

Contact

Can't find an answer? Write to support@intermails.com. We reply within two working days.